Refunds and cancellation

Pro costs €4.99 per month or €39.99 per year in EUR, or £4.99 per month or £39.99 per year in GBP where offered, including applicable taxes. Your checkout confirms the chosen currency. There is no free trial. The full period is charged when you subscribe and renews automatically for the same period until cancelled. Review the plan, total and renewal before confirming your purchase. The daily round stays free.

Existing subscriptions keep their agreed renewal price. Check Manage billing for your subscription details.

The static demo is a preview only: it has no checkout and takes no payments.

For purchases through Paddle, Paddle is the merchant of record and authorised reseller: it handles payment, applicable sales taxes and the receipt; we provide Pro access. The Paddle Buyer Terms apply. Existing Stripe subscriptions stay with their original provider.

Use Pro → Manage billing, the management link in your receipt, or Paddle.net support for a Paddle purchase. Complete cancellation at least 30 minutes before the next renewal shown in the portal or receipt. If cancellation is unavailable, contact Paddle support. You keep access until the end of the paid term unless a refund ends that access. Stopping play, clearing browser data or requesting account deletion does not itself cancel a subscription.

Cancellation does not automatically refund an earlier payment. For Paddle purchases, consumers in the EU, EEA, Switzerland and UK generally have 14 days to withdraw from the initial subscription purchase. Any exception for immediate digital-content access depends on express consent and applicable law. Renewal rights vary by country; see the Paddle Refund Policy for the deadlines and conditions. Your rights for faulty or misdescribed services remain protected. A full refund ends the related Pro access.

If Pro access is missing or does not work as described, contact support@nextstopgoal.com. We will investigate and help arrange an appropriate remedy through Paddle, including refunds where due. These terms do not limit mandatory consumer rights.

To cancel, request a refund or exercise a withdrawal right for a Paddle purchase, visit Paddle.net using your purchase email and receipt reference. For game-access problems or an existing Stripe subscription, contact support@nextstopgoal.com or use the original provider's management link. Do not email passwords or full card details.